Frequently Asked Questions

At checkout, you can choose to pay by debit-, credit card, or PayPal.

Yes, we offer several different currencies, please just click on the USD tab, and select the currency you prefer.

Unfortunately, we don't offer this service yet.

Yes, you can pay through PayPal. While checkout please select PayPal as the payment method.

You can apply your discount code during checkout. If your discount code cannot be applied, please contact us at info@theknifebase.com  we can issue a refund to you for the discount amount.

We offer a 30-day Money Back Guarantee.  If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

To return your product, you should email us for details: info@theknifebase.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If in any case your item is held by customs, you are liable to pay for its release.

All of your tracking details are sent to the email address you used to purchase your Knife Base products. If you need further assistance feel free to email our customer service at info@theknifebase.com

Yes, we ship internationally and domestically! We offer both UPS and FedEx* International Shipping.

US Shipping
UPS 5-10 Days 

Canada
UPS Shipping 12 Business Days

Australia
UPS Shipping 12 Business Days

Rest Of The World
UPS Shipping 15 Business Days

We currently offer free shipping domestically and internationally.

Some countries will require additional import fees, taxes, and customs fees. This is the responsibility of the customer.

Production takes place in East Asia at various manufacturers, but always to European standards.

Most Knife Base knives are full tang to ensure maximum strength, balance, and durability. Please check product descriptions to be sure.

We use a variety of premium hand-forged high-carbon steels for our range of knives.